| Article ID | Journal | Published Year | Pages | File Type |
|---|---|---|---|---|
| 6751930 | Journal of Rail Transport Planning & Management | 2018 | 22 Pages |
Abstract
This paper will interest managers of and researchers into customer service system disruptions, as well as those wishing to develop new gamified learning environments to improve customer service systems.
Related Topics
Physical Sciences and Engineering
Computer Science
Computer Science Applications
Authors
Ben Clegg, Richard Orme, Chris Owen, Pavel Albores,