Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
6839138 | Computers in Human Behavior | 2014 | 10 Pages |
Abstract
In this study, we highlight the theoretical underpinnings of human impression management tactics and link them to current research in embodied conversational agents. Specifically, we incorporated impression management behaviors into an embodied conversational agent in order to show that different influence strategies affect user perceptions, and how those perceptions might be moderated by user gender. We programmed the agent to use two human impression management techniques (ingratiation and self-promotion) and had the agent interact with 88 users. After the interaction, users reported their perceptions of the system's power, trustworthiness, expertise, and attractiveness. The impression management techniques altered users' perceptions and these perceptions were moderated by gender differences.
Related Topics
Physical Sciences and Engineering
Computer Science
Computer Science Applications
Authors
Douglas C. Derrick, Gina Scott Ligon,