Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
6885287 | Journal of Systems and Software | 2018 | 12 Pages |
Abstract
In a study of 32 student projects with 155 participants, we coded fine-grained interaction elements during the first internal meeting of each team. The analysis of resulting codes showed that constructive remarks had a positive impact on positive group affect tone (PGAT). However, this effect was only observed when constructive remarks were followed by supportive utterances. We were able to show a complete mediation of this statistically significant effect. Seemingly subtle behavior patterns influence group affect. Software projects could significantly benefit from supportive meeting behavior. We propose practical interventions to improve meeting quality.
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Physical Sciences and Engineering
Computer Science
Computer Networks and Communications
Authors
Kurt Schneider, Jil Klünder, Fabian Kortum, Lisa Handke, Julia Straube, Simone Kauffeld,