Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
6896373 | European Journal of Operational Research | 2015 | 18 Pages |
Abstract
Our analysis shows that a 70 percent better arrival time consistency is achieved by increasing travel cost by not more than 3.84 percent, on average; visiting each customer by the same driver each time is significantly more expensive than allowing at least two different drivers per customer; in many cases, arrival time consistency and driver consistency can be improved simultaneously.
Related Topics
Physical Sciences and Engineering
Computer Science
Computer Science (General)
Authors
Attila A. Kovacs, Sophie N. Parragh, Richard F. Hartl,