Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
6948024 | Information and Software Technology | 2018 | 37 Pages |
Abstract
Initial evidences show that SINIS supports building the GQM+Strategies Grid and helps IT service departments to define strategies and identify useful indicators, contributing to focus efforts on strategies aligned to IT service and business goals.
Related Topics
Physical Sciences and Engineering
Computer Science
Human-Computer Interaction
Authors
Bianca Trinkenreich, Gleison Santos, Monalessa Perini Barcellos,