Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
6948881 | Information & Management | 2018 | 45 Pages |
Abstract
This study examines the impact of information technology (IT)-enabled knowledge ambidexterity on innovation performance, and the potential moderator role of social media capability on a sample composed of 100 small U.S. firms. The empirical analysis suggests that IT infrastructure enables the firm to explore new knowledge and exploit existing/new knowledge to innovate more and better. We also find that social media capability has a positive moderator role in this equation: IT infrastructure and social media capabilities work together to enable knowledge ambidexterity.
Related Topics
Physical Sciences and Engineering
Computer Science
Information Systems
Authors
Jose Benitez, Ana Castillo, Javier Llorens, Jessica Braojos,