Article ID Journal Published Year Pages File Type
7416533 Annals of Tourism Research 2016 5 Pages PDF
Abstract

- Text reviews increasingly important for travelers and managerial decision-making.
- Numerical evaluation of facility rarely sufficient, textual reviews provide rich information.
- Illustration how text mining methods can be used to summarize reviews.
- Implications for travelers and management highlighted.
Related Topics
Social Sciences and Humanities Business, Management and Accounting Tourism, Leisure and Hospitality Management
Authors
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