Article ID Journal Published Year Pages File Type
7424914 Journal of Business Research 2018 9 Pages PDF
Abstract
What constitutes effective means, other than increasing payment, to turn non-participants into participants in a task/program is an important concern in marketing and management. Although prepayment that leverages reciprocity was shown to increase mail response rates, it failed to apply to other contexts. The current study incorporated the element of commitment and clawing back in a prepayment program and successfully extended such program's effect on individuals' participation (vs. effort). By leveraging present bias and loss aversion, we were able to motivate individuals' willingness to accept the prepayment initially and then to show up for tasks subsequently. The proposed prepayment program has a wide range of potential applications.
Related Topics
Social Sciences and Humanities Business, Management and Accounting Business and International Management
Authors
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