Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
7429034 | International Journal of Information Management | 2018 | 17 Pages |
Abstract
Employees' extended use of enterprise systems becomes an important concern for firms striving to reap benefits from IT investment. This paper proposes a person-environment-technology (PET) research model to explain how system self-efficacy, leader-member exchange, and system modularity, jointly impact employees' extended use. The model is tested with a survey on enterprise system users in six firms which have already implemented enterprise resource planning (ERP) systems, and several meaningful findings are yielded. First, except for leader-member exchange, both system self-efficacy and modularity are found to positively and directly affect extended use. Second, leader-member exchange, rather than exerting a direct effect, can positively moderate the effects of system self-efficacy and modularity on extended use. Third, system modularity can strengthen the relationship between system self-efficacy and employees' extended use .The limitations and implications for research and practice are discussed.
Related Topics
Social Sciences and Humanities
Business, Management and Accounting
Management Information Systems
Authors
Zeyu Peng, Yongqiang Sun, Xitong Guo,