A business process re-design methodology to support supply chain integration: Application in an Airline MRO supply chain

One of the challenges faced by organizations in the construction of Supply Chain Integration (SCI) is the re-design of business processes. Accordingly a detailed methodology was constructed based on the integration of a number of different methodological strands from the literature. The proposed BPR methodology was validated by applying it to an Airline Maintenance Repair and Overhaul (MRO) supply chain. This application lead to a re-design of the aircraft component repair services offered by an independent Airline MRO provider. Results from this application shows that the proposed methodology can clearly guide the re-design of business processes to support SCI.