Article ID Journal Published Year Pages File Type
7429984 RAI Revista de Administração e Inovação 2015 23 Pages PDF
Abstract
This study aims at investigating how does the consumer experience in Second Life. For this, we used a qualitative case study. Data collection was developed through participant observation, dialogue inspired by ethnography and semi-structured interviews. Content analysis guided obtaining results. It was found that feelings related to the procurement process are similar to what is felt by respondents to make purchases in real life and, in some cases, are even more pleasurable.
Related Topics
Social Sciences and Humanities Business, Management and Accounting Management of Technology and Innovation
Authors
, , , ,