Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
7433840 | Journal of Retailing and Consumer Services | 2016 | 10 Pages |
Abstract
Drawing on practice theory, this paper develops an understanding of the interrelationships between where and when consumers shop (the internet, stores, and their preferred retailers), and what they purchase (via the internet and in-store). Ethnographic case studies are presented of two consumers' internet and store-based shopping practices, and how these intersect with their everyday lives, using data generated from multiple, complementary methods over an eighteen-month period. To this end, the paper contributes to the extant internet grocery shopping literature by offering a wider understanding of internet usage, as well as to broader debates surrounding retail change and shopping practices. The managerial implications of internet shopping on the contemporary retail grocery environment are also described and discussed.
Related Topics
Social Sciences and Humanities
Business, Management and Accounting
Marketing
Authors
Jonathan Elms, Ronan de Kervenoael, Alan Hallsworth,