| Article ID | Journal | Published Year | Pages | File Type |
|---|---|---|---|---|
| 7435004 | Journal of Air Transport Management | 2018 | 5 Pages |
Abstract
In this survey, questionnaries were applied to the participants both online and face to face in various airports in Turkey. According to the analysis results, it was revealed that Y-Generation passengers have given preference to SST usage and experienced SST heavily during the pre-flight services. In addition, it was found that functionality, enjoyment and speed level of SST are important factors effecting Y-Generations' actual usage of SST.
Keywords
Related Topics
Social Sciences and Humanities
Business, Management and Accounting
Strategy and Management
Authors
Nuriye Gures, Hilal Inan, Seda Arslan,