Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
7435516 | Journal of Air Transport Management | 2016 | 9 Pages |
Abstract
The outsourcing of aeronautical maintenance has been criticized for the quality of services offered. According to the literature, airlines have contracted repair stations to perform maintenance activities on their aircraft or parts when attempting to optimize resources (time, facilities, personnel, money). The attempt to reduce costs in maintenance activities and regulatory deficiencies can lead to maintenance management practices that could threaten equipment airworthiness. Therefore, the aim of this research was to evaluate whether outsourced aeronautical maintenance is aligned to common industrial maintenance management practices. To achieve this goal, qualitative exploratory research was conducted on Brazilian repair stations. For data collection, a questionnaire was developed based on seven factors related to aircraft maintenance. The data revealed that a mismatch exists between the best maintenance management practices and expected repair station performance.
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Authors
Marcio Cardoso Machado, Michelle Aparecida Gomes Eller Araújo, Ligia Maria Soto Urbina, Flavio Romero Macau,