Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
9734298 | International Journal of Hospitality Management | 2005 | 31 Pages |
Abstract
Providing appropriate food services in a campus setting is increasingly important due to more demanding customers and because clients have less time to go off-campus when they need to eat. Using a university campus as an example, this research looks at customer satisfaction with existing food services and explores various methods for determining where to locate new facilities. This campus currently has great needs for additional food services, and it is shown clearly where additional food services are required. Also, the methods used are compared in terms of their effectiveness in finding the solution.
Related Topics
Social Sciences and Humanities
Business, Management and Accounting
Strategy and Management
Authors
Kenneth J. Klassen, Elzbieta Trybus, Arundhati Kumar,