Article ID Journal Published Year Pages File Type
9734310 International Journal of Hospitality Management 2005 22 Pages PDF
Abstract
In this paper, we analyse the technical efficiency and allocative efficiency of hotels belonging to the Portuguese state-owned chain, Pousadas de Portugal, in order to investigate the performance of the chain as a whole. The resource-based view of management sees hotels as heterogeneous, but with different competitive advantages and disadvantages, which brings about differences of performance within the chain. In investigating the efficiency of the constituent units, we find that the results are, at best, mixed. Therefore, we propose a management revision to enforce efficiency, based on a governance-environment framework.
Related Topics
Social Sciences and Humanities Business, Management and Accounting Strategy and Management
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