Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
984129 | Research Policy | 2011 | 11 Pages |
Abstract
User involvement is assumed to be beneficial to innovation processes. Intermediary user organisations contribute to articulating societal demands for innovations. However, the learning processes inside these organisations are still not understood well. Therefore, this paper empirically investigates intermediaries using an event history approach. It yields characteristic learning mechanisms, e.g. concerning the management of expectations or actively building a case. If intermediaries overcome challenges regarding positioning, representation and the level of proactivity, they can play a precarious role in demand articulation in the context of new technologies.
Keywords
Related Topics
Social Sciences and Humanities
Business, Management and Accounting
Business and International Management
Authors
Wouter P.C. Boon, Ellen H.M. Moors, Stefan Kuhlmann, Ruud E.H.M. Smits,