Article ID Journal Published Year Pages File Type
139590 Public Relations Review 2011 6 Pages PDF
Abstract

The following study reviews the image repair strategies used by Olympic swimmer Michael Phelps, his sponsors and the organizations that govern him as an amateur swimmer after a picture of Phelps allegedly smoking from a marijuana pipe appeared in a British tabloid. Additionally, the study reviews media coverage of the controversy to determine whether Phelps was successful in repairing his image. The study concludes that Phelps’ image repair campaign was a success. Implications for public relations practitioners and suggestions for future research also are discussed.

Research highlights► A comprehensive content analysis shows that Phelps’ image repair campaign (which encompassed mortification, bolstering, apologia, atonement, defeasibility, and corrective action) a success. ► His statement was well received by his sponsors and organizations, and the media all but dismissed the transgression as a “boys will be boys” scenario. ► Phelps’ sponsors and governing organizations not only supported the swimmer, but also bolstered his image.

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Social Sciences and Humanities Business, Management and Accounting Marketing
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