Article ID Journal Published Year Pages File Type
139746 Public Relations Review 2007 4 Pages PDF
Abstract

This case study compares/contrasts news coverage of two crisis communication responses – corrective action and defiance/attacking-the-accuser – by examining print news coverage of McDonald's Corporation and Wal-Mart Stores, Inc. in conjunction with documentaries Super Size Me (2004) and Wal-Mart: The High Cost of Low Price (2005). Discussed are crisis communication dynamics associated with this new brand of documentary filmmaking and journalism's role in the debates.

Related Topics
Social Sciences and Humanities Business, Management and Accounting Marketing
Authors
, ,