Article ID Journal Published Year Pages File Type
6538384 Applied Geography 2017 10 Pages PDF
Abstract
Because relative water quantity dictates satisfaction even after controlling for factors that can be resolved internally at the CWP level (by, for example, striving for uniformity of water flows across and within households), water project managers are limited to some degree in their ability to improve satisfaction through better governance. That said, governance actions that prevent declines in flows over time (e.g. maintaining infrastructure to reduce leaks) could ostensibly lead to meaningful improvements in member satisfaction.
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