The interaction between social capital, creativity and efficiency in organizations

Some have argued social capital provides synergy for creative cooperation among employees. Creativity and efficiency have been established as two concepts that oppose each other; however, they are both essential to maintain the competitiveness of an organization. This study investigated the interaction between social capital on organizational creativity and efficiency and examined the links between organizational creativity and efficiency. In addition, it is aimed to provide recommendations based on results regarding the effectiveness of social capital on organizational creativity. In this empirical study, the data on perceptions concerning social capital, organizational creativity and organizational efficiency was gathered by means of a questionnaire completed by 131 managers working in the Turkish Employment Agency. Subsequently, data was analyzed with the SmartPLS software and presented in tables. The findings showed that social capital has an effect on organizational creativity and organizational efficiency. Results also provided support for the effect of organizational creativity on the organizational efficiency.