Knowledge creating ba as a determinant of work performance of employees: An empirical analysis among pump manufacturing firms in South India

Knowledge Management is gaining momentum and organizations look towards knowledge management for improving the individual capacity of employees. Knowledge creation is a continual process and effective management and creation of new knowledge is an integral part of any organization. Organizations should provide an environment to nurture and create new knowledge. This paper explores the knowledge creation practices and how does it influence the work performance of employees. Research model has been developed to determine the impact of knowledge creation on work performance of employees and to understand which of four knowledge creating 'ba's has a greater impact on work performance. The research revealed that of the four 'ba's, dialoguing ba showed significant impact on work performance, thus illustrating that most of new knowledge created is mainly through dialogues and interaction among employees. The study further discusses how the organizations can develop the enabling context and conditions for creation new knowledge.