Emotional intelligence and adaptability – Service encounters between casino hosts and premium players Fulltext Access 8 Pages 2013
Optimal pricing strategy based on market segmentation for service products using online reservation systems: An application to hotel rooms Fulltext Access 8 Pages 2013
The constraints of tourism development for a cultural heritage destination: The case of Kampong Ayer (Water Village) in Brunei Darussalam Fulltext Access 8 Pages 2013
Revelación de información sobre clientes, comunidad, empleados y medio ambiente en las entidades financieras españolas a través de las memorias de responsabilidad social corporativa (2007-2010) Fulltext Access 8 Pages 2013
Una aproximación teórica a la valoración del doble ajuste en el diseño de la estrategia de recursos humanos Fulltext Access 8 Pages 2013
Las series audiovisuales como herramienta promocional de un destino turístico: el caso de España Fulltext Access 8 Pages 2013
La competencia lingüística en el Espacio Europeo de Educación Superior desde la perspectiva del docente. El caso español en el contexto europeo Fulltext Access 8 Pages 2013
An importance–performance analysis of sustainable tourism: A comparison between international and national tourists Fulltext Access 8 Pages 2013
Japanese tsunami debris and the threat to sustainable tourism in the Hawaiian Islands Fulltext Access 8 Pages 2013
Researching destination experiences: Themes, perspectives and challenges Fulltext Access 8 Pages 2013
Evaluating local government costs and revenues: The case of an Italian privately owned for-profit event Fulltext Access 8 Pages 2013
“What d’you know, you’re a girl!” Gendered experiences of sport coach education Fulltext Access 8 Pages 2013
Diagnosing the impact of an event on hotel demand: The case of the BP oil spill Fulltext Access 8 Pages 2013
A customer satisfaction index model for international tourist hotels: Integrating consumption emotions into the American Customer Satisfaction Index Fulltext Access 8 Pages 2013
UK travel agents’ evaluation of eLearning courses offered by destinations : An exploratory study Fulltext Access 8 Pages 2013
Job attitudes and prosocial service behavior: A test of the moderating role of organizational culture Fulltext Access 8 Pages 2013
Exploring sustainable tourism education in business schools: The honours program Fulltext Access 8 Pages 2013
The evolving nature of hotel HR performance measurement systems and challenges arising: An exploratory study Fulltext Access 8 Pages 2013
Who booked five-star hotels in Macau? A study of hotel guests' online booking intention Fulltext Access 8 Pages 2013
La responsabilidad social como creadora de valor de marca: el efecto moderador de la atribución de objetivos Fulltext Access 8 Pages 2013
Efectos de los cambios de precios en el valor de la cartera de clientes: estudio del caso de la venta online de carne de ternera ecológica Fulltext Access 8 Pages 2013
Investigating the influence of tourism on economic growth and carbon emissions: Evidence from panel analysis of the European Union Fulltext Access 8 Pages 2013
El efecto saturación del esfuerzo innovador. Una aplicación al distrito industrial textil valenciano Fulltext Access 8 Pages 2013
La influencia de las actitudes en la intención de compra del coleccionista Fulltext Access 8 Pages 2013
El ajuste contingente entre los sistemas contables de gestión y la estrategia. Un análisis empírico en el sector enoturístico Fulltext Access 8 Pages 2013
Effects of a reward program on inducing desirable customer behaviors: The role of purchase purpose, reward type and reward redemption timing Fulltext Access 8 Pages 2013
Development and validation of the low-carbon literacy scale among practitioners in the Taiwanese tourism industry Fulltext Access 8 Pages 2013
Photo elicitation: Exploring tourist experiences with researcher-found images Fulltext Access 8 Pages 2013
Climate change and tourism: Impacts and responses. A case study of Khaoyai National Park Fulltext Access 8 Pages 2013
The fruit of garden tourism may fall over the wall: Small private gardens and tourism Fulltext Access 8 Pages 2013
A cross-cultural comparison of online travel information search behaviors Fulltext Access 8 Pages 2013
Monitoring high-quality soil consumption driven by urban pressure in a growing city (Rome, Italy) Fulltext Access 8 Pages 2013
Can cities become self-reliant in energy? A technological scenario analysis for Cleveland, Ohio Fulltext Access 8 Pages 2013
Re-shaping Jerusalem: The transformation of Jerusalem’s metropolitan area by the Israeli barrier Fulltext Access 8 Pages 2013
Analyzing urban networks through the lens of corporate networks: A critical review Fulltext Access 8 Pages 2013
Cultural economy, sovereign debt crisis and the importance of local contexts: The case of Athens Fulltext Access 8 Pages 2013
Social innovation and institutionalisation in the cognitive–cultural economy: Two contrasting experiences from Southern Europe Fulltext Access 8 Pages 2013
Iranian New Towns and their Urban Management Issues: A critical review of influential actors and factors Fulltext Access 8 Pages 2013
Do employees’ satisfied customers respond with an satisfactory relationship? The effects of employees’ satisfaction on customers’ satisfaction and loyalty in a family restaurant Fulltext Access 8 Pages 2013
Strategic responses of the Spanish hospitality sector to the financial crisis Fulltext Access 8 Pages 2013
The effect of regulatory focus and delay type on consumers’ reactions to delay Fulltext Access 8 Pages 2013
CEO duality and firm performance in the U.S. restaurant industry: Moderating role of restaurant type Fulltext Access 8 Pages 2013
Is hiding fair? Exploring consumer resistance to unfairness in opaque pricing Fulltext Access 8 Pages 2013
The effectiveness of implementing eco initiatives to recycle water and food waste in selected Cape Town hotels Fulltext Access 8 Pages 2013
Anticipated emotion in consumers’ intentions to select eco-friendly restaurants: Augmenting the theory of planned behavior Fulltext Access 8 Pages 2013
Ethical contexts and employee job responses in the hotel industry: The roles of work values and perceived organizational support Fulltext Access 8 Pages 2013
Comparing urban sanitation and solid waste management in East African metropolises: The role of civil society organizations Fulltext Access 8 Pages 2013
Linking tourism into emergency management structures to enhance disaster risk reduction Fulltext Access 9 Pages 2013
Facial attractiveness and stereotypes of hotel guests: An experimental research Fulltext Access 9 Pages 2013
Defining agritourism: A comparative study of stakeholders' perceptions in Missouri and North Carolina Fulltext Access 9 Pages 2013
Hosting mega-events: A guide to the evaluation of development effects in integrated metropolitan regions Fulltext Access 9 Pages 2013
Exploring service outsourcing in 3–5 Star hotels in the Accra Metropolis of Ghana Fulltext Access 9 Pages 2013
Morphological changes of coastal tourism: A case study of Denarau Island, Fiji Fulltext Access 9 Pages 2013
Current trends of ecotourism in China's nature reserves: A review of the Chinese literature Fulltext Access 9 Pages 2013
Corporate social responsibility in tourism small and medium enterprises evidence from Europe and Latin America Fulltext Access 9 Pages 2013
Understanding written comments on mail questionnaires: A rhetorical analysis Fulltext Access 9 Pages 2013
The role of social experience in undergraduates’ career perceptions through internships Fulltext Access 9 Pages 2013
A heuristic framework for reflecting on protected areas and their stewardship in the 21st century Fulltext Access 9 Pages 2013
How to cope with mobility expectations in academia: Individual travel strategies of tenured academics at Ghent University, Flanders Fulltext Access 9 Pages 2013
Stakeholder management for establishing sustainable regional port governance Fulltext Access 9 Pages 2013
Climate change and the adaptation strategies of ports: The Australian experiences Fulltext Access 9 Pages 2013
Residents’ engagement and local tourism governance in maturing beach destinations. Evidence from an Italian case study Fulltext Access 9 Pages 2013
Can't we all just get along? Emotions and the team guiding experience in adventure tourism Fulltext Access 9 Pages 2013
Developing and evaluating a hospitality skill module for enhancing performance of undergraduate hospitality students Fulltext Access 9 Pages 2013
Taking the plunge: Reflections on the decision to register for a doctorate Fulltext Access 9 Pages 2013
Relationship between family and non-family social capital: The case of Spanish family firms Fulltext Access 9 Pages 2013
Las experiencias insatisfactorias en restaurantes y el boca-oído negativo Fulltext Access 9 Pages 2013
Online travel reviews as persuasive communication: The effects of content type, source, and certification logos on consumer behavior Fulltext Access 9 Pages 2013
Is there agreement between beneficiaries on who should bear the costs of conserving farm landscapes? Fulltext Access 9 Pages 2013
Sources of challenge for adventure tourists: Scale development and validation Fulltext Access 9 Pages 2013
Determinants of online booking loyalties for the purchasing of airline tickets Fulltext Access 9 Pages 2013
The impact of psychological distance on Chinese customers when selecting an international healthcare service country Fulltext Access 9 Pages 2013
A time series analysis of the impact of recession on national park visitation in the United States Fulltext Access 9 Pages 2013
Dark tourism motivations: Simulation, emotional contagion and topographic comparison Fulltext Access 9 Pages 2013