An investigation into turn-away among information technology professionals in Brazil

Two important problems have been observed fairly frequently among information technology (IT) professionals, namely turn-over – where the IT professional moves to another company but still remains in the IT sector – and turn-away, in which the IT professional abandons the area in order to occupy a position in a different area, either in the same company or in another, sometimes assuming a managerial function. Few research papers were found with respect to the latter phenomenon. Based on that, the main thrust of this work is to understand how and why IT professionals in Brazil abandon their area, identifying typical characteristics in their career transition. Thus, from a literature review about career development and the analysis of the data collected, eight research hypotheses were developed in order to be analyzed by the researchers. A multiple case study method with several units of analysis was applied in two large companies in Brazil. In-depth interviews were conducted with IT professionals who had migrated to other areas within their organizations, they being considered the unit of analysis. The results accrued from this research reveal that IT professionals in Brazil need to have more growth opportunities than either their companies have been able to offer them or it is possible to offer within the technical arena.