Organizational climate and burnout among home visitors: Testing mediating effects of empowerment

While a large body of literature exists regarding the negative effects of burnout among human service workers, less is known about the organizational strategies that may play a role in its reduction or prevention. Using data from a survey of 179 home visitors in a statewide voluntary child maltreatment prevention program, we use hierarchical regression and structural equation models (SEM) to examine the processes of burnout. We found significant direct effects of a positive organizational climate predicting lower levels of burnout as well as mediating effects of worker empowerment on burnout. Findings suggest that research and practice would benefit by focusing on improving the work environment and empowering workers.

► We examine the effects of organizational climate on burnout among home visitors.
► Organizational climate affects burnout.
► Worker empowerment mediates the relationship between climate and burnout.
► Supervisory support did not mediate the relationship between climate and burnout.