Keywords: مدیریت خدمات; Service recovery; Consumer-to-consumer interactional justice; Perceptions of justice; Online incivility; Fairness theory; Customer misbehavior; Complaint handling; Service management; Social media customer service;
مقالات ISI مدیریت خدمات (ترجمه نشده)
مقالات زیر هنوز به فارسی ترجمه نشده اند.
در صورتی که به ترجمه آماده هر یک از مقالات زیر نیاز داشته باشید، می توانید سفارش دهید تا مترجمان با تجربه این مجموعه در اسرع وقت آن را برای شما ترجمه نمایند.
در صورتی که به ترجمه آماده هر یک از مقالات زیر نیاز داشته باشید، می توانید سفارش دهید تا مترجمان با تجربه این مجموعه در اسرع وقت آن را برای شما ترجمه نمایند.
Keywords: مدیریت خدمات; Consumer behavior; Retailing; Return policy; Service management; Psychological reactance; Fraudulent returning;
Keywords: مدیریت خدمات; Marketing philosophy; Managerial mindsets; Customer-dominant logic; Service management;
Keywords: مدیریت خدمات; Service management; Change process; ITIL; Multi-objective optimization; Evolutionary algorithms; Simulation;
Keywords: مدیریت خدمات; Internet of things; Service-oriented computing; Service management; Trust; Classification;
Keywords: مدیریت خدمات; Resource based theory (RBT); Marketing resources; Service; Co-creation; Service management; Service blueprinting; Benchmarking; Customer value;
Keywords: مدیریت خدمات; Multi-channel strategy; Online-to-store service; Retailing; Service management
Keywords: مدیریت خدمات; Service management; Budget hotel; Customer experience; Revisit intentions; Hotel performance
Keywords: مدیریت خدمات; Workforce allocation; Stable matching; Information technology; Service management; Assignment problems survey
Keywords: مدیریت خدمات; Dynamic pricing; Reinforcement learning; Revenue management; Service management; Simulation
Keywords: مدیریت خدمات; Carbon; Sustainability; Service management; Greenhouse gases; Service redesign;
Keywords: مدیریت خدمات; Servitization; Organisational ecology; Product–service systems; Organisational change; Service management; Service strategy
Keywords: مدیریت خدمات; organizing; privacy; heterotopia; tourism; service management
Keywords: مدیریت خدمات; Co-occurring disorder; Health personnel attitudes; Mental health personnel; Service management; Treatment barriers;
Descripción y consenso del rol del profesional de enfermerÃa en la gestión integral del paciente hematológico: resultados de un estudio Delphi multicéntrico nacional
Keywords: مدیریت خدمات; EnfermerÃa; Gestión de servicios; Información al paciente; Servicio de HematologÃa; EnfermerÃa de práctica avanzada; Nursing; Service management; Patients; Haematology Service; Advanced practice nursing;
Managing OAM&P requirement conflicts
Keywords: مدیریت خدمات; Requirement engineering; KAOS; Service management; Service design
Automated context dissemination for autonomic collaborative networks through semantic subscription filter generation
Keywords: مدیریت خدمات; Context dissemination; Autonomic collaborative networks; Future Internet; Semantic approach; Service management; OWL; RDF
The role of social interactions in building internal corporate brands: Implications for sustainability
Keywords: مدیریت خدمات; Brand commitment; Communication; Internal corporate brand building; Service management; Social interactions; Sustainability
Using enterprise architecture analysis and interview data to estimate service response time
Keywords: مدیریت خدمات; Enterprise architecture; Performance; Design science; Quality of service; Service management; Service engineering
A high abstraction level approach for detecting feature interactions between telecommunication services
Keywords: مدیریت خدمات; Telecommunication services; Feature interaction detection; Service modeling; Service management
Middleware for pervasive computing: A survey
Keywords: مدیریت خدمات; Pervasive computing; Middleware; Context management; Service management; Fault tolerance
Enhancing customer self-efficacy in co-producing service experiences
Keywords: مدیریت خدمات; Customer co-production; Self-efficacy; Service management; Service marketing; CSR capabilities; Service setting; Service training
ServiceBlueprinting as a service management tool in radiology
Keywords: مدیریت خدمات; ServiceBlueprint; CT; Service management; Radiology
Network-aware service placement and selection algorithms on large-scale overlay networks
Keywords: مدیریت خدمات; Service management; Service placement; Server selection; Overlay routing
Biologically inspired future service environment
Keywords: مدیریت خدمات; Bio-inspired; Service management; Distributed routing
Intertemporal service pricing with strategic customers
Keywords: مدیریت خدمات; Intertemporal pricing; Service management; Strategic customers
A professionalization framework to understand the structuring of work
Keywords: مدیریت خدمات; System of professions; Professionalization; Service management; Information system management; Human resources management; Sociology of professions; Abbott; Work studies; Organization studies
Service co-production and value co-creation: The case for a service-oriented architecture (SOA)
Keywords: مدیریت خدمات; Service dominant logic; Co-production; Service management
Does privatization of solid waste and water services reduce costs? A review of empirical studies
Keywords: مدیریت خدمات; Solid waste collection; Water distribution; Privatization; Contracting out; Service management; Delivery costs
Business intelligence approach to supporting strategy-making of ISP service management
Keywords: مدیریت خدمات; Internet service provider; Service management; Business intelligence; Data mining; Decision support systems
Performance evaluation of a mobile agent-based platform for ubiquitous service provision
Keywords: مدیریت خدمات; Service management; Mobile agent technology; Virtual home environment; Mobile computing
Evaluation of service management algorithms in a distributed web search system
Keywords: مدیریت خدمات; Distributed web search architectures; Service management; Service management algorithms; Dynamic pricing
Service invocation admission control algorithm for multi-domain IP environments
Keywords: مدیریت خدمات; Admission control; Heterogeneous networks; Invocation; Service management; SLA/SLS; Subscription
An investigation of the relationship between behavioral processes, motivation, investments in the service business and service revenue
Keywords: مدیریت خدمات; Behavioral processes; Managerial motivation; Service management; Manufacturing companies
Multiunit restaurant productivity assessment using three-phase data envelopment analysis
Keywords: مدیریت خدمات; Service management; Restaurants; Productivity; Data envelopment analysis
The impact of information technology on hotel operations, service management and transaction costs: A conceptual framework for full-service hotel firms
Keywords: مدیریت خدمات; Information technology; Transaction costs; Service management; Customer satisfaction; Customer delight; Firm profitability
Calidad del registro de quimioterapia en los servicios de farmacia hospitalaria de AndalucÃa
Keywords: مدیریت خدمات; Sistemas de información; Fármacos oncológicos; Gestión de servicios; Information systems; Oncologic drugs; Service management;
Agent-based grid computing
Keywords: مدیریت خدمات; Grid computing; Multi-agent environment; Agent-based grid computing; Resource management; Service management
Optimal workforce size and allocation for urban retail chains
Keywords: مدیریت خدمات; Retailing; Queueing; Workforce; Service Management
An integrated approach to process and service management
Keywords: مدیریت خدمات; Process management; Service management; Information strategy; Information systems
Designing a reverse logistics operation for short cycle time repair services
Keywords: مدیریت خدمات; Service management; Repair services; Reverse logistics;
Entrepreneurial orientation as a basis for classification within a service industry: the case of retail pharmacy industry
Keywords: مدیریت خدمات; Service management; Entrepreneurial orientation; Intangible resources; Operations strategy; Competitive advantage; Classification scheme; Taxonomy;