Technical efficiency and environmental management: The Tunisian case

Environmentally responsible attributes may enhance hotel efficiency. This analysis considers such effects in a Tunisian context, which confronts decreasing tourism competitiveness. To determine which hotels achieve the best performance, the analysis begins with an estimation of hotels' technical efficiency scores using data envelopment analysis (DEA). An extant model then serves a bootstrap function for the DEA scores with truncated regression, incorporating environmental variables. The investigations clarify changes in hotel tourism productivity; for example, hotels should seek to respect natural surroundings, use clean or renewable energies, and pursue ISO 140001 certification. These findings have clear managerial implications.