کد مقاله کد نشریه سال انتشار مقاله انگلیسی نسخه تمام متن
1032066 943110 2010 13 صفحه PDF دانلود رایگان
عنوان انگلیسی مقاله ISI
Role of explicit and tacit knowledge in Six Sigma projects: An empirical examination of differential project success
موضوعات مرتبط
مهندسی و علوم پایه سایر رشته های مهندسی مهندسی صنعتی و تولید
پیش نمایش صفحه اول مقاله
Role of explicit and tacit knowledge in Six Sigma projects: An empirical examination of differential project success
چکیده انگلیسی

This research develops a conceptual model for predicting success of process improvement projects as a result of knowledge-creation practices employed in the projects. The model is empirically examined in the context of Six Sigma black belt projects. New scales are developed to measure explicit- and tacit-knowledge-creation practices in process improvement. Data is gathered via a cross-sectional sample, and the hypotheses are tested using hierarchical regression. Our results support the notion that knowledge-creation practices influence the success of process improvement projects. Specifically, the inclusion of softer, people-oriented practices for capturing tacit knowledge explains a significant amount of variance in project success, as much as the more analytically focused practices that capture explicit knowledge. This research offers practical insights about the influence of practices that project managers use to create new knowledge by capturing explicit and tacit knowledge, and seeks to advance theoretical understanding of process improvement.

ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: Journal of Operations Management - Volume 28, Issue 4, July 2010, Pages 303–315
نویسندگان
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