Perceived demands and musculoskeletal symptoms among employees of an Iranian petrochemical industry

As a part of a comprehensive ergonomics program, this study was conducted among employees of an Iranian petrochemical industry to determine the prevalence of musculoskeletal symptoms and to examine the relationship between perceived demands and reported symptoms. In this cross-sectional study, 928 randomly selected employees, corresponding to nearly 40% of all employees participated. Nordic Musculoskeletal Disorder Questionnaire and Job Content Questionnaire were used as collecting data tools. The results showed that 73% of the study population had experienced some form of symptoms from the musculoskeletal system during the last 12 months. Knees and lower back symptoms were the most prevalent problem among the employees studied. The results revealed that perceived physical demands were significantly associated with musculoskeletal symptoms (OR ranged from 1.45 to 2.33). Among the perceived physical demands, awkward working postures were most frequently associated with reported musculoskeletal symptoms. Association was also found between perceived psychological demands and reported symptoms. Conflicting demands, waiting on work from other people or departments, interruption that other make, working very fast and time pressure were psychological factors retained in the regression models with OR ≥ 1.49. Based on the findings, it could be concluded that any interventional program for preventing or reducing musculoskeletal symptoms among the petrochemical employees studied had to focus on reducing physical demands, particularly awkward working postures as well as psychological aspect of working environment.Relevance to industryIn petrochemical industry where employees are involved in both static and dynamic activities, determination of musculoskeletal symptoms contributing factors can be considered as a basis for planning and implementing interventional ergonomics program for preventing musculoskeletal symptoms and improving working conditions.