International students' everyday life information seeking: The informational value of social networking sites

Sojourns to other countries, such as for studying abroad, are increasingly common. However, adjusting to life in a different country can be stressful and require significant effort. Sojourners need to not only maintain and expand their social networks, but they also continuously seek information about their new environment. While international students are a sizable group, their daily information behavior is not well understood. This study posits that social networking sites (SNS), such as Facebook, may play an important role in international students' everyday life information seeking (ELIS). Using descriptive statistics, ANOVA, and structural equation modeling (SEM), the study analyzed international students' everyday life information needs, their usage of SNS for ELIS, and the relationships among demographics, personality traits, SNS usage, and perceived usefulness of the acquired everyday life information. Findings indicate that a majority of the respondents frequently used SNS for ELIS. Younger students, undergraduates, and extroverts were more likely to use SNS for ELIS, while no gender difference was found. Notably, among the nine user characteristics and behavior factors, SNS usage emerged as the only positive predictor of perceived usefulness of acquired information in meeting daily needs. This indicates that SNS serve as a valuable channel for purposeful everyday life information seeking. Beyond its social support value, the ELIS value of SNS is a fruitful area for future research.

► 97% of surveyed students used social networking for information seeking.
► Top daily life information needs were finance, health, and home country news.
► Extroverts and undergraduates used social networking more frequently.
► Frequent users were more likely to rate acquired information as useful.