An empirical evaluation of multi-media based learning of a procedural task

The present study investigated the effects of multi-media modules and their combinations on the learning of procedural tasks. In the experiment, 72 participants were classified as having either low- or high spatial ability based on their spatial ability test. They were randomly assigned to one of the six experimental conditions in a 2 × 3 factorial design with verbal modality (on-screen text procedure vs. auditory procedure) and the format of visual representation (static visual representation vs. static visual representation with motion cues vs. animated visual representation). After they completed their learning session, the ability to perform the procedural task was directly measured in a realistic setting. The results revealed that: (1) in the condition of static visual representation, the high spatial ability group outperformed the low spatial ability group, (2) for the low spatial ability participants, the animated visual representation group outperformed the static visual representation group, however, the static visual representation with motion cues group did not outperform the static visual representation group, (3) the use of animated visual representation helped participants with low spatial ability more than those with high spatial ability, and (4) a modality effect was found for the measure of satisfaction when viewing the animated visual representation. Since the participants with low spatial ability benefited from the use of animation, the results might support an idea that people are better able to retrieve the procedural information by viewing animated representation. The findings also might reflect a preference for the auditory mode of presentation with greater familiarity with the type of visual representation.

► The effects of multi-media modules on the learning of procedural tasks.
► A series of verbal procedures describing how to replace a printer cartridge.
► The ability to perform the procedural task was measured.