Investigation of the application of KMS for diseases classifications: A study in a Taiwanese hospital

Recently, there has been much interest in knowledge management within leading businesses. A saying holds true in regard to knowledge management systems (KMS) “no measurement–no management”. Without accurate measurement it is impossible to gauge the actual performance and value of KMS. In this study, we have used a survey to investigate the effects of KMS for disease classification in a major Taiwanese medical center. Structural modeling techniques were applied to the data collected by questionnaires from 163 KMS system users. The results exhibited a good fit with the data and appeared to be superior in explaining the effectiveness and influence of KMS adoption. These results and conclusions serve as a reference to determine whether or not to further extend a full-scale KMS in both Medicare and administrative affairs.