کد مقاله کد نشریه سال انتشار مقاله انگلیسی نسخه تمام متن
390472 661260 2009 20 صفحه PDF دانلود رایگان
عنوان انگلیسی مقاله ISI
Fuzzy approaches to quality function deployment for new product design
موضوعات مرتبط
مهندسی و علوم پایه مهندسی کامپیوتر هوش مصنوعی
پیش نمایش صفحه اول مقاله
Fuzzy approaches to quality function deployment for new product design
چکیده انگلیسی

For new product development, quality function deployment (QFD) is a useful approach to maximize customer satisfaction. The determination of the fulfillment levels of design requirements (DRs) and parts characteristics (PCs) in phases 1 and 2 is an important issue during QFD processes for new product design. Unlike the existing literature, which mainly focuses on the DRs, this paper proposes fuzzy nonlinear programming models based on Kano's concept to determine the fulfillment levels of PCs with the aim of achieving the determined contribution levels of DRs in phase 1 for customer satisfaction. In addition, to deal with the design risk, this study incorporates failure modes and effects analysis (FMEA) into QFD processes, and treats it as the constraint factor in the models. To cope with the vague nature of product development processes, fuzzy approaches are used for both FMEA and QFD. The applicability of the proposed models in practice is demonstrated with a numerical example.

ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: Fuzzy Sets and Systems - Volume 160, Issue 18, 16 September 2009, Pages 2620-2639