کد مقاله | کد نشریه | سال انتشار | مقاله انگلیسی | نسخه تمام متن |
---|---|---|---|---|
4937399 | 1434615 | 2017 | 10 صفحه PDF | دانلود رایگان |
عنوان انگلیسی مقاله ISI
Beyond reciprocity: The bystander effect of knowledge response in online knowledge communities
ترجمه فارسی عنوان
فراتر از متقابل: اثر متقابل پاسخ دانش در جوامع دانش آنلاین
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کلمات کلیدی
جامعه آنلاین، پاسخ جامعه مشارکت آنلاین، پاداش های اجتماعی، تاثیر متقابل،
موضوعات مرتبط
مهندسی و علوم پایه
مهندسی کامپیوتر
نرم افزارهای علوم کامپیوتر
چکیده انگلیسی
Because new members are important sources of knowledge to online knowledge communities, it is important to retain them after their initial interactions with the community. With a large-scale behavioral dataset collected from a leading online Question and Answer community for programmers, Stack Overflow, we investigated how the community's knowledge responses and social responses to newcomers' questions affected their subsequent likelihood of knowledge contribution (answering others' questions) and knowledge seeking (asking more questions). Contrary to the theory of reciprocity, and in line with predictions by the bystander effect, we found that receiving high quality answers negatively influenced new knowledge seekers' future likelihood of knowledge contribution. Consistent with the social exchange theory, receiving high quality answers positively affected newcomers' future knowledge seeking behaviors. Social responses (votes to the new members' questions) were found to have strong positive effects on both newcomers' future knowledge contribution and seeking behaviors.
ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: Computers in Human Behavior - Volume 76, November 2017, Pages 9-18
Journal: Computers in Human Behavior - Volume 76, November 2017, Pages 9-18
نویسندگان
Bei Yan, Lian Jian,