کد مقاله | کد نشریه | سال انتشار | مقاله انگلیسی | نسخه تمام متن |
---|---|---|---|---|
4972580 | 1365423 | 2017 | 12 صفحه PDF | دانلود رایگان |
- There are risks associated with websites that rely on user-generated content.
- We study a protest by the users of Digg, a social news site.
- We identify the context, development, and consequences of the protest.
- Site administrators must be aware of the possibility of unrest among users.
This study concentrates on online protests in websites that rely on user-generated content. We develop a case study on Digg, a website powered by user-generated content that encounters backlash from their community. Through an interpretive analysis of the case we identify how the context and interactions among key players lead to what we call a “catch me if you can” game, where users and administrators of the website battle in an effort to outsmart and outmaneuver each other. The findings reveal a tension between users and administrators that intensifies during the protest, and should be considered carefully by site administrators.
Journal: Information & Management - Volume 54, Issue 1, January 2017, Pages 103-114