The design and operation of distribution centres within agile supply chains

Although the need to respond to volatile market places has been addressed in recent years by the concept of agility, the precise role of distribution centres within agile supply chains has only been partially explored. This paper examines this particular area by means of nine case studies into how individual business units design and operate distribution centres to provide a rapid response to their markets. The solutions used by these companies are categorised to form a framework for addressing this subject and as a basis for further research into the practical application of agility at the distribution centre level.