An Overview of Software Functionality Service: A Systematic Literature Review

This study focuses in contributing a literature on software functionality service area. We aim to provide an overview of software functionality service related to its research activity, investigated the major themes and identified the focus on its sub-characteristics addressed. In doing this, we employed a Systematic Literature Review (SLR) approach by reviewing all relevant articles from four online databases (i.e., IEEE, Springer, ScienceDirect and EmaraldInsight) and finally identified only 79 relevant articles to our research questions. We categorized the articles into its major themes discussed and its sub-characteristics addressed. It is found that there are increased of researched related to software functionality service for the last five years mainly in functionality service development while there is still lack of research coverage on functional compliance sub-characteristics. Future work should be included of reviewing a greater number of articles from more various types of journal and workshop.