Usability Evaluation to Enhance Software Quality of Cultural Conservation System Based on Nielsen Model (WikiBudaya)

WikiBudaya is a web-based encyclopedia application specifically processing information and knowledge on Indonesian culture in forms of articles. It is managed by the Department of Culture and Tourism in East Java Province, Indonesia (DISBUDAPAR JATIM). In the process of its development, the required software quality is not yet controlled. Consequently, WikiBudaya is not yet officially released in accordance with software development life cycle (SDLC). Accordingly, it is necessary to evaluate it by means of software quality control, specifically focused on a usability aspect, i.e.: component of non-functional need to assess the website success. WikiBudaya usability evaluation is based on Nielson Model by adopting user testing method with descriptive statistic data for interpreting the usability quality evaluation. Next, to draw comprehensive results, the result of hypothesis testing is followed up with conclusion of final results in form of recommendations for WikiBudaya website enhancement in order to facilitate better usability by the users and sustainable development.