Linking distribution system water quality issues to possible causes via hydraulic pathways

DSIM was used to investigate contacts regarding discolouration and smell/taste issues from customers within a Water Supply Zone in England, UK, over a six-year period. 17.6% of discolouration issues and 17.4% of smell/taste issues were linked to maintenance jobs using the methodology, much smaller proportions than were identified using radial cause searches. The DSIM search results contained a greater proportion of one-to-one linkages and so are less ambiguous than the results of the radial spatio-temporal searches. DSIM was found to be a useful and informative tool for data mining multiple water quality related datasets.