کد مقاله کد نشریه سال انتشار مقاله انگلیسی ترجمه فارسی نسخه تمام متن
466921 1364775 2017 17 صفحه PDF ندارد دانلود کنید
عنوان انگلیسی مقاله
Involuntary migration in cyberspaces: The case of MSN messenger discontinuation
ترجمه فارسی عنوان
مهاجرت غیرارادی در یک فضای مجازی: مورد قطع استفاده از مسنجر MSN
کلمات کلیدی
مهاجرت غیرارادی. چارچوب مهار فشار کشش(PPM) ؛ پشیمان شدن؛ نظریه مهاجرت؛ سوئیچینگ؛ نظریه اثرات خارجی شبکه
موضوعات مرتبط
مهندسی و علوم پایه مهندسی کامپیوتر شبکه های کامپیوتری و ارتباطات
چکیده انگلیسی


• We explore instant messaging (IM) users’ decision making in involuntary migration.
• Theories of migration, network effects, and regret are applied to build our model.
• Antecedents of intention to migrate are proposed and empirical examined.
• Technical quality and information quality of a migration plan influence regret.
• Compatibility and regret are the most significant factors of intention to migrate.

Instant messaging (IM) is one of the most popular Web 2.0 tools for the facilitation of synchronous communication, collaboration, and social interaction among users. The chances that incumbent instant messaging (IM) users will suffer from involuntary switching have increased because competition can eliminate their service/technology providers. This concern leads to our research question: what factors influence IM users’ decision-making in involuntary switching? In light of the above concerns, this study aims to extend the push–pull–mooring (PPM) framework and the migration theory to the context of service involuntary switching by incorporating the notions of network effects and regret. Our model theorizes that four constructs of network effects (referent network size, future expectation, perceived complementary, and perceived compatibility), similarity and innovativeness (pull factors), switching cost (mooring factors), and three push factors regarding migration plan and outcome (dissatisfaction with technical quality and information quality of the migration plan and regret) can affect users’ intention to migrate to other IM services and subsequently alter their migration behaviors. This hypothetical model used in this study has been empirically validated using data collected from 381 IM users. Implications for theory and practice are also discussed.

ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: Telematics and Informatics - Volume 34, Issue 1, February 2017, Pages 177–193
نویسندگان
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