Improving Key Performance Indicators in Romanian Large Transport Companies

This paper presents the results of the utilization and analysis of the key performance indicators (KPI's) in large transport companies, applying the model of the specially developed client application for managing the performance in the transport company. Transportation is one of the most important and vital sectors of the Romanian economy. The technological advancement and the use of indicators and management principles improves the moving load, delivery speed, service quality, operation costs, the usage of facilities and energy saving; we develop indicators for this sector to identify its current state, and predict its future. Transportation takes a crucial part in the manipulation of logistics. Reviewing the current conditions, a strong system needs a clear use of indicators, proper transportation instruments and techniques to link the procedures. The objective of this paper is thus to define the role of indicators in transportation in reference to further improvement. The study was undertaken to identify the situation of freight transport companies from Romania, to find its problems and to discover new solutions for improving the utilization of the fleets, improving average daily trips and increasing the transport capacity.