کد مقاله کد نشریه سال انتشار مقاله انگلیسی نسخه تمام متن
1001600 937220 2012 9 صفحه PDF دانلود رایگان
عنوان انگلیسی مقاله ISI
A longitudinal examination of HRM in a human resources offshoring (HRO) organization operating from India
موضوعات مرتبط
علوم انسانی و اجتماعی مدیریت، کسب و کار و حسابداری کسب و کار و مدیریت بین المللی
پیش نمایش صفحه اول مقاله
A longitudinal examination of HRM in a human resources offshoring (HRO) organization operating from India
چکیده انگلیسی

Human resources offshoring (HRO) forms a significant part of the Indian business process offshoring (BPO) market. This paper assesses HRM in the emergent HRO sector. Longitudinal case-study research enables an in-depth examination of the development of HRM practices in an HRO organization where offshored HR services are delivered from two different cities in India. The paper highlights the development of HR activities focused on extrinsic incentives, rewards and penalties to influence employee behaviour. These practices are mediated by indigenous traditions, the nature of the service offering; management style and an aspiration to ‘role model’ systematic HR practices.

ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: Journal of World Business - Volume 47, Issue 2, April 2012, Pages 223–231
نویسندگان
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