کد مقاله کد نشریه سال انتشار مقاله انگلیسی نسخه تمام متن
1009287 1482488 2015 10 صفحه PDF دانلود رایگان
عنوان انگلیسی مقاله ISI
Direct and indirect contribution of HRM practice to hotel company performance
موضوعات مرتبط
علوم انسانی و اجتماعی مدیریت، کسب و کار و حسابداری استراتژی و مدیریت استراتژیک
پیش نمایش صفحه اول مقاله
Direct and indirect contribution of HRM practice to hotel company performance
چکیده انگلیسی


• The theoretical multi-level model is developed on RBV theory, the AMO framework and a universalistic, contingency and configurational approach to measurement relationships.
• It investigates whether HRM results measured at an individual level and at an organisational level mediate in the link between HRM practice and hotel company financial performance and whether company ownership and size are moderating the link
• The results suggest the key HRM activities which make the largest contribution to employee engagement, skills, attitudes and behaviour, loyalty and hotel company financial performance.

The research problem is the measurement of direct and indirect HRM contributions to hotel company financial performance. The theoretical multi-level model developed in this paper is based on Resource Based View theory, the Motivation–Ability–Opportunity framework and a universalistic, contingency and configurational approach to measurement relationships. It investigates whether HRM results measured at an individual level (employee engagement, skills, attitudes and behaviour) and at an organisational level (consequences of employee loyalty) mediate in the link between HRM practice (quantitative and perceived data) and hotel company financial performance and whether hotel company ownership and size are moderating the link. Data was obtained from HR managers and employees in hotel companies in all regions of Croatia. The results suggest the key HRM activities which make the largest contribution to employee engagement, skills, attitudes and behaviour, loyalty and hotel company financial performance. Management implications of the results are discussed and avenues for further research are proposed.

ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: International Journal of Hospitality Management - Volume 49, August 2015, Pages 56–65
نویسندگان
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