Understanding pay satisfaction: The impacts of pay satisfaction on employees’ job engagement and withdrawal in deluxe hotel

The purpose of this study is to measure the pay satisfaction of employees who work in deluxe hotels, and to explain the relationships among employees’ pay satisfaction (pay level, pay raise, benefits, and pay structure), job engagement and withdrawal. A total of 314 employees in South Korea participated. The results showed that employees’ benefits (β = .305), pay level (β = .232), and pay structure (β = .174) had a significant effect on employees’ job engagement, while employees’ pay structure (β = −.333), pay level (β = −.232), pay raise (β = −.158), and benefits (β = −.134) affected employees’ job withdrawal. Limitations and future research directions were also discussed.