کد مقاله | کد نشریه | سال انتشار | مقاله انگلیسی | نسخه تمام متن |
---|---|---|---|---|
1009678 | 1482510 | 2011 | 7 صفحه PDF | دانلود رایگان |
![عکس صفحه اول مقاله: The effects of ethical leadership on manager job satisfaction, commitment, behavioral outcomes, and firm performance The effects of ethical leadership on manager job satisfaction, commitment, behavioral outcomes, and firm performance](/preview/png/1009678.png)
This study investigates the effects of ethical leadership on a hotel middle manager's job satisfaction and affective commitment, which in turn influence that manager's behavioral outcomes (e.g., extra effort and turnover intention) that can also impact the hotel's performance. Mail surveys were distributed to 30 U.S. hotels, representing more than 8 different national and international brands, and 324 middle managers participated in the survey. This study demonstrates that executives’ ethical leadership is positively related to their middle managers’ job satisfaction and their affective organizational commitment. Middle managers’ job satisfaction is positively related to organizational commitment, but job satisfaction does not necessarily lead to their willingness to exert extra effort. The positive linkage between middle managers’ extra effort and the hotel's competitive performance is also confirmed.
► Hotels experience many positive implications from managers who behave ethically.
► Subordinate job satisfaction improves with ethical leadership.
► Job satisfaction is positively related to middle manager commitment.
► Willingness to exert extra effort is not effected by manager job satisfaction.
► High job satisfaction and organizational commitment reduce middle manager turnover.
Journal: International Journal of Hospitality Management - Volume 30, Issue 4, December 2011, Pages 1020–1026