کد مقاله | کد نشریه | سال انتشار | مقاله انگلیسی | نسخه تمام متن |
---|---|---|---|---|
1010238 | 1482515 | 2010 | 8 صفحه PDF | دانلود رایگان |
![عکس صفحه اول مقاله: When does an employee not help coworkers? The effect of leader–member exchange on employee envy and organizational citizenship behavior When does an employee not help coworkers? The effect of leader–member exchange on employee envy and organizational citizenship behavior](/preview/png/1010238.png)
Using a sample of 233 front-line hotel employees, we examined leader–member exchange (LMX), envy, and organizational citizenship behavior (OCB). The results from path analysis support the research model that employees who have a relatively poor working relationship with their supervisor (i.e., low-quality LMX relationship) were more likely to show higher levels of envy than employees who have relatively closer working relationships with the same supervisor (i.e., high-quality LMX relationship). Ultimately, higher levels of envy decreased employee voluntary helping behavior (i.e., organizational citizenship behavior, OCB) toward coworkers. This finding suggests that employees perceiving a poor working relationship with their supervisor committed less voluntary helping behavior toward coworkers than their counterparts. Implications for managers and suggestions for future research are discussed.
Journal: International Journal of Hospitality Management - Volume 29, Issue 3, September 2010, Pages 530–537