کد مقاله | کد نشریه | سال انتشار | مقاله انگلیسی | نسخه تمام متن |
---|---|---|---|---|
1012015 | 1482641 | 2014 | 12 صفحه PDF | دانلود رایگان |
• Examines the implementation of the UK e-Borders border security programme.
• Uses stakeholder analysis to examine this new phenomenon.
• Offer insights into the impact of e-Borders on travel firms' commercial interests.
• Shows how travel firms manage the negative consequences of compliance.
• Implications for research and for travel organizations are explored.
Security is an important feature of the macro environment for tourism that affects the consumption of travel products. Following high-profile terrorist attacks, UK border security measures have been increased through the implementation of the e-Borders programme. This initiative requires passenger carriers to collect and electronically transmit travel document information and service information for any individual entering or leaving the UK. The commercial impact of e-Borders on travel firms is investigated by examining the relationships between the affected stakeholders, considering the power and decision making at play, and exploring the outcomes. The e-Borders programme is described, and a framework for the in-depth, qualitative study is presented. The findings show that passenger carriers and travel firms manage the negative consequences of compliance and restore their commercial interests by engaging in a process we describe as recognizing, rationalizing and refashioning. The implications for research and practice are explored.
Journal: Tourism Management - Volume 42, June 2014, Pages 50–61