Work–family conflict among hotel employees in Sekondi-Takoradi Metropolis, Ghana

• Work time involvement was the factor that affected most of the respondents.
• Differences were noted in marital status and age in work time involvement.
• Differences existed within levels of educational attainment regarding to job type.

This study sought to identify the areas of concerns about the factors that influence work–family conflict among hotel employees in the Sekondi-Takoradi Metropolis, Ghana and investigated the differences in the concerns across socio-demographic groupings of respondents. Questionnaires were used to collect the data from hotel employees of one to three star hotels in the Sekondi-Takoradi Metropolis and 146 usable data were obtained. The results of the study depicted that work time involvement was the factor that affected most of the respondents as against family demands, job type, and spousal support. Notable differences were observed among married and unmarried in the area of work time involvement, likewise among age groupings. Differences also existed within levels of educational attainment with respect to job type. It is concluded that characteristics of hotel job such as unpredictable working hours, and countercyclical nature of the hotel were present among respondents.