The science of customers: An interview with Youngsuk Chi, Vice Chairperson and Global Managing Director of Academic and Customer Relations, Elsevier

The science of customers: An interview with Youngsuk Chi, Vice Chairperson and Global Managing Director of Academic and Customer Relations, Elsevier

Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: Business Horizons - Volume 50, Issue 3, May–June 2007, Pages 193-198

Catherine M. Dalton,