E-procurement in the Greek food and drink industry: Drivers and impediments

Most empirical research on e-procurement has focused on large economies and technology-related industries, paying little attention to smaller economies and traditional industries. This paper addresses this gap by presenting a study on the state and development of e-procurement in the Greek food and drink industry, based on four case studies with some of the largest organisations in the industry. This study indicates that the uptake of e-procurement has been slow and reveals some important impediments, such as the uncertainty of the technology and its benefits, the lack of infrastructure and skills and the traditional nature of the industry. These results led to a series of findings, propositions for further investigation. The drivers and impediments to e-procurement have been classified into four different levels: global, country, industry and firm. Each of these levels requires a different approach to dealing with it, having implications for practitioners and policymakers.